Saturday, July 23, 2005

sept 30 2002

Hi Kate and Amy,
Just to let you know...our Silk Air ticket is invalid for domestic travel in Cambodia.
This morning at 9:30 we were told that we could not board the airplane or travel on silk air. Silk air has öwn stopover rights"on the Siem Reap -Phnom Penh sector, in other words they are only able to carry passengers from Siem Reap to Phnom Penh if the passenger arrived into Cambodia via Silk Air's flight from Singapore.
We were told that we had to purchase a one way ticket on Siem Reap air...the flight today leaves at we have essentially lost a day waiting at the airport.
I informed Suzanne Gumbly by phone to let her know of our late arrival.
Meanwhile the folks at Silk Air helped us exchange tickets.
If Amy could please re-check all of our future flights it would be a great you know...getting anything done here takes longer and is more difficult to accomplish than with fast internet connections, fast computers and 800 numbers.
We are looking forward to getting to Phnom Penh.
Best regards,

No comments: